Privacy Policy

1. Information We Collect

When you create an account and use IntroAngel, we collect the following types of information:

• Account data: name, email address, password (hashed)
• Profile data: age, gender, location, interests, profile photos
• Usage data: interactions, messages sent, features used
• Device data: IP address, browser type, operating system
• Biometric data: if you voluntarily complete Soul Verification

2. How We Use Your Information

We use the collected information to:

• Provide and improve the matchmaking service
• Show you compatible profiles based on your preferences
• Send notifications about matches and messages
• Process payments and manage subscriptions
• Ensure platform safety and prevent fraud
• Comply with legal obligations

3. Data Sharing

We do not sell your personal data to third parties. We may share your information with:

• Service providers: cloud hosting, payment processors, email delivery
• Legal authorities: when required by law or to protect rights
• Business transfers: in the event of a merger or acquisition

4. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including:

• Encryption in transit (TLS) and at rest
• Row-level security policies for database access
• Blurred/encrypted profile photos until mutual consent
• Secure password hashing

5. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We do not use advertising tracking cookies or sell browsing data to ad networks.

6. Your Rights

You have the following rights regarding your personal data:

• Access: request a copy of your personal data
• Rectification: update or correct your information anytime via Settings
• Deletion: delete your account and all associated data (14-day grace period)
• Portability: request an export of your data
• Objection: opt out of non-essential data processing

7. Biometric Data

Soul Verification is a voluntary feature. If you choose to participate, your biometric data is processed solely for identity verification purposes. You provide explicit separate consent before any biometric data is collected, and may request deletion at any time through Security settings.

8. Data Retention

We retain your data while your account is active. When you delete your account, your data enters a 14-day grace period before permanent deletion. After this period, all personal data is irreversibly erased from our systems.

9. Children's Privacy

IntroAngel is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, we will immediately terminate that account and delete associated data.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification at least 14 days before the changes take effect.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through the Support section in the Nexus Control panel.